1. Our Role as Equipment Suppliers
Orplex Ltd, (* including it's dedicated online web sites RiggingUK, CableDrumJacks, Winchshop and Hoistshop) operates as a supplier of lifting equipment, rigging products, cable handling equipment and associated products. We are not a design engineering company, engineering consultancy or appointed design authority.
Any product information, technical guidance, recommendations or assistance provided by us is given in good faith and is based on the information made available to us at the time of the enquiry.
Unless expressly agreed otherwise in writing, we do not undertake engineering design, structural calculations, load assessments, risk assessments or application-specific engineering verification.
2. Customer Responsibility for Product Selection
It is the customer's responsibility to ensure that any products purchased or quoted are suitable for their intended application, operating conditions and environment.
Customers must independently verify that the equipment selected is appropriate for the intended loads, forces, dimensions, configuration, installation arrangements and method of use.
Where products are being incorporated into a larger assembly, lifting arrangement, structure or system, the customer is responsible for ensuring that the complete assembly or system has been properly designed, assessed and verified by a suitably qualified and competent person.
3. Technical Information and Recommendations
Any technical information, specifications, drawings, product suggestions or recommendations provided by Orplex Ltd * should not be interpreted as formal engineering advice, design approval or confirmation that a particular product or arrangement is suitable for a specific application.
Product specifications and manufacturer information are provided to assist customers with their purchasing decisions. Customers should always refer to the manufacturer's instructions, technical documentation and operating limitations before selecting or using any equipment.
Where an application involves lifting operations, working at height, suspended loads or other safety-critical activities, the customer must ensure that appropriate competent persons undertake the necessary assessments and approvals.
4. Quotations and Product Specifications
Unless specifically stated otherwise in writing, quotations issued by Orplex Ltd * are based on the product descriptions, specifications and requirements supplied by the customer.
The inclusion of a product within a quotation does not constitute confirmation that the product is suitable for the customer's particular application, nor does it represent approval of any proposed design, installation or lifting arrangement.
Any dimensions, working load limits (WLL), safe working loads (SWL), capacities or other technical specifications must be checked against the manufacturer's documentation and the requirements of the intended application.
5. Limitation of Responsibility
To the extent permitted by law, Orplex Ltd * accepts no responsibility for losses, damage, injury or costs arising from the selection, specification, installation, configuration or use of products where their suitability has not been independently established by the customer or an appropriately qualified and competent person.
Nothing in this disclaimer excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or any other liability which cannot legally be restricted.
6. Customer Acknowledgement
By accepting a quotation or placing an order with Orplex Ltd, the customer acknowledges that:
- Orplex Ltd is acting as an equipment supplier and not as a design engineering company.
- Responsibility for confirming product suitability rests with the customer.
- Any engineering design, calculations, assessments or approvals required for the intended application must be undertaken by suitably qualified and competent persons.
- The customer must ensure that all equipment is installed, inspected, maintained and used in accordance with applicable legislation, relevant standards and manufacturer instructions.
If you are unsure whether a product is suitable for your application, we recommend obtaining independent advice from a suitably qualified engineer or competent person before placing an order or using the equipment.